Τίτλος : Customer Service Supervisor - Cyprus(CSS_CY 06/2019)
Περιοχή : ΚΥΠΡΟΣ/ΚΥΠΡΟΣ
Τελευταία Ενημέρωση : 12/6/2019 4:14:00 μμ

TNT provides Business and Consumers Worldwide with an extensive range of services for their express delivery needs.  TNT serves more than 200 countries and employees over 54.000 people.

Customer Service Supervisor (Code: CSS CY 06/2019)

 Head Office - Nicosia, Cyprus

 

Purpose of Role: Lead a team of Customer Service Representatives in a contact centre, through implementation of the contact centre business plan and excellent people management practices, resulting in improved financial, people and customer results.

Main Responsibilities:

 People Management:

Customer satisfaction and retention:

Revenue generation and retention:

 

The successful candidate must have the following qualifications:

Essential Educational and / or Training Qualifications & Certificates

Necessary Technical / Functional Skills

The company offers competitive remuneration package, private insurance, and opportunities for advancement in a rapidly growing multinational environment


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